System Update & Performance Notice

Over the past few days, we performed scheduled maintenance to improve the reliability and long-term stability of our infrastructure. This work involved refreshing several components and bringing them up to the latest standards to ensure they continue to operate smoothly as the network evolves.

During this maintenance window, you may have noticed brief fluctuations in certain performance metrics. These were expected and temporary while systems were restarting and resynchronizing. Everything is now fully operational, and the upgrades put us in a stronger position for continued consistency and accuracy going forward.

Thank you for your patience and continued support. As always, our goal is to deliver the most dependable service possible, and these updates help ensure we stay ahead of future network changes.

Service Update: System Fully Restored

Over the past week, our provider experienced an unexpected infrastructure issue that caused temporary disruptions to our data reporting and performance. The problem affected our back-end systems but did not compromise user funds, security, or account data in any way.

We have now fully restored our systems.

As part of the recovery, we implemented several improvements:

• Strengthened our internal monitoring

• Improved our data infrastructure

• Added safeguards to ensure we can recover instantly from any similar issue in the future

Our systems are now fully caught up and operating normally again.

Thank you for your patience — and for your continued support.

Improving Reliability Through Small but Meaningful Enhancements

This past week, we rolled out a quiet update designed to make our system more dependable during periods of volatility and congestion. The improvement focused on strengthening the way our client handles slower or less predictable network conditions.

The change itself is behind the scenes, but the result is straightforward:

our submissions now go through more reliably, even when external conditions aren’t ideal.

Why This Matters

• Fewer interruptions: More submissions reach the network without being disrupted.

• More consistent performance: Reliability stays high even during market spikes or heavy load.

• Better overall stability: Small enhancements compound into a smoother experience for the entire ecosystem.

We’re continuing to make small, thoughtful improvements like this to keep our operations resilient and aligned with the needs of the network.

More refinements are already in progress.