What happened: An unexpected server reboot prevented several core services from starting automatically, leading to an eight-hour outage.
Current status: All services were manually restored and have been running normally since resolution. No data was lost.
Prevention going forward:
Enabling additional health-check alarms that alert us within minutes if any critical service is down.
Implementing a boot-time supervisor so all required services restart automatically after a reboot.
We don’t anticipate further disruption, and we’ll continue to monitor the platform closely.
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Enhancing Transparency and Operational Excellence
We're excited to announce the launch of our new FTSO Provider Monitoring Dashboard - a real-time monitoring system designed to provide our team and stakeholders with immediate visibility into our Flare Time Series Oracle (FTSO) provider performance.
Why We Built This
At XTerraMetrics, we believe that transparency and operational excellence go hand in hand. Our FTSO provider plays a crucial role in the Flare Network's oracle infrastructure, and ensuring its optimal performance is paramount to our mission of supporting the broader ecosystem.
The challenge we faced was simple but critical: how do we ensure everyone in our organization can easily monitor our provider's health and performance in real-time?
The Solution: Real-Time Monitoring Dashboard
We've developed and deployed a comprehensive monitoring system that provides:
Live Performance Metrics: Real-time tracking of our provider's position, fee structure, and reward rates
FDC Attestation Monitoring: Continuous oversight of our Flare Data Committee participation and voting patterns
Automated Data Collection: Hourly updates ensuring fresh, accurate information
Accessible Interface: Clean, responsive dashboard accessible from any device
Key Benefits for Our Team
Immediate Visibility
Gone are the days of manual checking and delayed reporting. Our dashboard updates every 10 seconds, providing instant access to critical performance indicators.
Proactive Monitoring
By having real-time visibility into our provider's health, we can identify and address potential issues before they impact our service quality.
Operational Transparency
Every member of our team can now easily access current performance data, fostering a culture of shared responsibility and awareness.
Foundation for Growth
This monitoring system provides the foundation for future enhancements, including automated alerts and advanced analytics.
Our Commitment to Uptime
This dashboard represents more than just a technical achievement - it's a commitment to operational excellence. By making our provider's performance transparent and easily monitorable, we're taking proactive steps to:
Maximize Uptime: Early detection of potential issues
Optimize Performance: Data-driven insights for continuous improvement
Build Trust: Transparent operations with our team and stakeholders
Support the Ecosystem: Reliable FTSO provider services for the Flare Network
Looking Forward
This monitoring dashboard is just the beginning. We're committed to continuously improving our operational capabilities and will be exploring additional features such as:
Automated alert systems for performance thresholds
Historical trend analysis and reporting
Enhanced mobile accessibility
Integration with other operational systems
Internal Access
The dashboard is now live and available to our internal team members. Our technical team will provide access credentials and training to ensure everyone can effectively utilize this new monitoring tool.
At XTerraMetrics, we believe that the best way to ensure reliability is through transparency, monitoring, and proactive management. This dashboard is a testament to that philosophy.
For questions about the dashboard or our FTSO provider operations, please reach out to our technical team.
Dear XTerraMetrics Community,
We hope this message finds you well. As we continue our journey together, we wanted to share some updates about our ongoing work and upcoming improvements.
Infrastructure Stability
This past week, our team has been particularly focused on monitoring and maintaining our server infrastructure. We believe that reliability is the foundation of trust, and we're committed to ensuring our systems operate at peak performance. Our monitoring systems have been running smoothly, and we're pleased to report consistent uptime across all our services.
Exciting Development: Enhanced Price Submitter
We're particularly excited to share that we've been working diligently on a significant upgrade to our price submitter system. This new version incorporates an enhanced algorithm that we believe will provide even more accurate pricing data to the Songbird network. The development team has been conducting extensive testing to ensure the highest quality of service.
We're planning to launch this upgrade in approximately 30 days. While we're confident in our testing process, we're taking a measured approach to ensure everything is perfect before deployment. Our goal is to achieve an even higher success rate than our current performance, further strengthening our contribution to the network's data quality.
Looking Forward
As we prepare for this upgrade, we remain committed to transparency and reliability. We'll keep you informed about the progress and will announce the exact launch date as we get closer to deployment.
We want to express our sincere gratitude for your continued support and trust. Your delegation to XTerraMetrics is what enables us to keep improving and innovating. We're proud to be part of this community and are excited about the future we're building together.
Thank you for being part of our journey.
Warm regards,
The XTerraMetrics Team
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