Service Update: System Fully Restored

Over the past week, our provider experienced an unexpected infrastructure issue that caused temporary disruptions to our data reporting and performance. The problem affected our back-end systems but did not compromise user funds, security, or account data in any way.

We have now fully restored our systems.

As part of the recovery, we implemented several improvements:

• Strengthened our internal monitoring

• Improved our data infrastructure

• Added safeguards to ensure we can recover instantly from any similar issue in the future

Our systems are now fully caught up and operating normally again.

Thank you for your patience — and for your continued support.

Improving Reliability Through Small but Meaningful Enhancements

This past week, we rolled out a quiet update designed to make our system more dependable during periods of volatility and congestion. The improvement focused on strengthening the way our client handles slower or less predictable network conditions.

The change itself is behind the scenes, but the result is straightforward:

our submissions now go through more reliably, even when external conditions aren’t ideal.

Why This Matters

• Fewer interruptions: More submissions reach the network without being disrupted.

• More consistent performance: Reliability stays high even during market spikes or heavy load.

• Better overall stability: Small enhancements compound into a smoother experience for the entire ecosystem.

We’re continuing to make small, thoughtful improvements like this to keep our operations resilient and aligned with the needs of the network.

More refinements are already in progress.

Steady Performance Gains Across Multiple Crypto Assets

Over the past several weeks, we’ve seen a clear and measurable improvement in our primary success scores across several of the crypto assets we support on the Flare network.

These gains reflect the ongoing work we do behind the scenes to refine our approach, strengthen consistency, and increase the reliability of our submissions. While the specifics remain internal, the results speak for themselves: our accuracy has moved meaningfully upward across a broad set of assets.

What This Means for the Ecosystem

• Higher-quality data: More accurate submissions contribute to a stronger, more resilient FTSO system.

• Greater reliability: Improved consistency helps ensure steady performance even as markets fluctuate.

• Broader impact: This isn’t an isolated improvement — the uplift is visible across several different cryptocurrencies.

A Continued Commitment to Improvement

We view these gains as one step in a continuous process. As the FTSO ecosystem evolves, we remain committed to monitoring performance, identifying opportunities for refinement, and making incremental improvements that add up over time.

More updates will follow as we continue building toward even greater accuracy and stability.